@article{8267,
  author = {Kaveh G. Shojania},
  title = {The frustrating case of incident-reporting systems.},
  year = {2008},
  journal = {Qual Saf Health Care},
  volume = {17},
  pages = {400-2},
  month = {12/2008},
  issn = {1475-3901},
  doi = {10.1136/qshc.2008.029496},
  language = {eng},
}