@article{8390,
  author = {James M. Walker and Pascale Carayon},
  title = {From tasks to processes: the case for changing health information technology to improve health care.},
  abstract = {<p>To deliver better health care at a lower cost, health information technology (IT) should be redesigned to support improved, patient-centered care and not the isolated tasks of physicians and clinicians. This new approach has major policy implications: health IT can help mitigate the worsening shortages of physicians; it will require managers, clinicians, and patients to learn new skills and behaviors; it will increase the need for clinically astute systems analysts, business-process managers, and human-factors engineers; and it will highlight the need to pay for process improvements and improved patient well-being rather than the mere purchase of health IT.</p>},
  year = {2009},
  journal = {Health Aff (Millwood)},
  volume = {28},
  pages = {467-477},
  month = {12/2009},
  issn = {1544-5208},
  doi = {10.1377/hlthaff.28.2.467},
  language = {eng},
}