@article{8429,
  author = {Perry G. An and Joseph S. Rabatin and Linda B. Manwell and Mark Linzer and Roger L. Brown and Mark D. Schwartz and MEMO Investigators},
  title = {Burden of difficult encounters in primary care: data from the minimizing error, maximizing outcomes study.},
  year = {2009},
  journal = {Arch Intern Med},
  volume = {169},
  pages = {410-4},
  month = {02/2009},
  issn = {1538-3679},
  doi = {10.1001/archinternmed.2008.549},
  language = {eng},
}