@article{9052, author = {Martie L. Moore and Patrice A. Putman}, title = {Cultural transformation toward patient safety: one conversation at a time.}, abstract = {
Patient safety has become a critical objective for nursing leaders within the healthcare setting. Changing the culture to ensure the highest level of communication and safety is a daunting task. Many of the contributing factors that lead to patient harm are rooted in conflict and ineffective conversations. This article shares the story of how 1 organization agreed to make a cultural transformation and the success it realized one conversation at a time.
}, year = {2008}, journal = {Nurs Admin Q}, volume = {32}, pages = {102-108}, month = {12/2008}, issn = {0363-9568}, doi = {10.1097/01.NAQ.0000314538.36865.09}, language = {eng}, }