@article{9630,
  author = {Anne Miller and Yan Xiao},
  title = {Multi-level strategies to achieve resilience for an organisation operating at capacity: a case study at a trauma centre},
  year = {2006},
  journal = {Cognition, Technology & Work},
  volume = {9},
  chapter = {51-66},
  month = {07/2006},
  publisher = {Springer Science and Business Media LLC},
  issn = {1435-5558},
  doi = {10.1007/s10111-006-0041-0},
}