@article{9684,
  author = {K. Walshe and N. Offen},
  title = {A very public failure: lessons for quality improvement in healthcare organisations from the Bristol Royal Infirmary.},
  year = {2001},
  journal = {Qual Health Care},
  volume = {10},
  pages = {250-6},
  month = {12/2001},
  issn = {0963-8172},
  language = {eng},
}