@article{9905,
  author = {Steven C. Bergeson and John D. Dean},
  title = {A systems approach to patient-centered care.},
  year = {2006},
  journal = {JAMA},
  volume = {296},
  pages = {2848-51},
  month = {12/2006},
  issn = {1538-3598},
  language = {eng},
}