%0 Journal Article %B BMJ %D 2012 %G eng %P e1717 %R 10.1136/bmj.e1717 %T Patient safety, satisfaction, and quality of hospital care: cross sectional surveys of nurses and patients in 12 countries in Europe and the United States. %V 344 %1 https://www.ncbi.nlm.nih.gov/pubmed/22434089 %8 03/2012