%0 Journal Article
%B BMJ Qual Saf
%D 2018
%G eng
%N 2
%P 103-109
%R 10.1136/bmjqs-2016-006312
%T The use of patient feedback by hospital boards of directors: a qualitative study of two NHS hospitals in England.
%V 27
%1 https://www.ncbi.nlm.nih.gov/pubmed/28754814
%8 12/2018