%0 Journal Article %K General practice %K Healthcare quality improvement %K Patient-centred care %B BMJ Qual Saf %D 2015 %G eng %N 11 %P 681-90 %R 10.1136/bmjqs-2014-003690 %T Routine failures in the process for blood testing and the communication of results to patients in primary care in the UK: a qualitative exploration of patient and provider perspectives. %V 24 %1 https://www.ncbi.nlm.nih.gov/pubmed/26251507 %8 11/2015