%0 Journal Article %K Communication %K Patient safety %K Quality improvement %K Safety culture %B BMJ Qual Saf %D 2014 %G eng %N 9 %P 709-13 %R 10.1136/bmjqs-2013-002718 %T Deafening silence? Time to reconsider whether organisations are silent or deaf when things go wrong. %V 23 %1 https://www.ncbi.nlm.nih.gov/pubmed/25015116 %8 09/2014