%0 Journal Article %K Hospitals %K Legal/Regulatory Issues %B Health Aff (Millwood) %D 2014 %G eng %N 1 %P 30-8 %R 10.1377/hlthaff.2013.0849 %T Implementing hospital-based communication-and-resolution programs: lessons learned in New York City. %V 33 %1 https://www.ncbi.nlm.nih.gov/pubmed/24395932 %8 01/2014