%0 Journal Article
%B Health Care Manage Rev
%D 2011
%G eng
%N 4
%P 359-368
%R 10.1097/HMR.0b013e318219cda1
%T Beyond service quality: the mediating role of patient safety perceptions in the patient experience-satisfaction relationship.
%V 36
%1 https://www.ncbi.nlm.nih.gov/pubmed/21691210
%8 12/2011