%0 Journal Article %B Patient Educ Couns %D 2011 %G eng %N 3 %P 344-351 %R 10.1016/j.pec.2011.04.030 %T Shedding light on the dark side of doctor-patient interactions: verbal and nonverbal messages physicians communicate during error disclosures. %V 84 %1 https://www.ncbi.nlm.nih.gov/pubmed/21636236 %8 09/2011