%0 Journal Article %K evaluation %K improvement science %K patient feedback %K patient involvement %K patient safety %K volunteers %B Health Expect %D 2019 %G eng %N 1 %P 102-113 %R 10.1111/hex.12835 %T "Change is what can actually make the tough times better": A patient-centred patient safety intervention delivered in collaboration with hospital volunteers. %V 22 %1 https://www.ncbi.nlm.nih.gov/pubmed/30345726 %8 12/2019