%0 Journal Article %B J Gen Intern Med %D 2009 %G eng %N 9 %P 1012-7 %R 10.1007/s11606-009-1044-3 %T Disclosing medical errors to patients: it's not what you say, it's what they hear. %V 24 %1 https://www.ncbi.nlm.nih.gov/pubmed/19578819 %8 09/2009