%0 Journal Article %B Public Adm %D 2008 %I Wiley %N 2 %R 10.1111/j.1467-9299.2007.00705.x %T THE LIMITS OF KNOWLEDGE MANAGEMENT FOR UK PUBLIC SERVICES MODERNIZATION: THE CASE OF PATIENT SAFETY AND SERVICE QUALITY %V 86 %8 05/2008 %& 363-385