%0 Journal Article %B J Gen Intern Med %D 2008 %G eng %N 5 %P 517-22 %R 10.1007/s11606-007-0491-y %T Patient safety and telephone medicine : some lessons from closed claim case review. %V 23 %1 https://www.ncbi.nlm.nih.gov/pubmed/18228110 %8 05/2008