%0 Journal Article %B J Patient Saf %D 2020 %G eng %N 3 %P e187-e193 %R 10.1097/pts.0000000000000514 %T What Can Apologies in the Electronic Health Record Tell Us About Health Care Quality, Processes, and Safety? %V 16 %1 https://www.ncbi.nlm.nih.gov/pubmed/30110020 %8 07/2018 %& e187-e193