A large and growing number of Americans require care in skilled nursing facilities, inpatient rehabilitation facilities, or long-term acute care hospitals, often after an acute hospitalization. Data indicates that... Read More
This piece discusses how family presence and participation in healthcare at all levels can improve patient safety as well as how the COVID-19 pandemic affected partnership with patients and families, ultimately highlighting the critical importance of family presence... Read More
Medication errors are a common cause of preventable harm in long-term care facilities. This systematic review explored how residents and families... Read More
Patient inability to see and hear diminishes the effectiveness of their care experience, yet these conditions are not always readily evident to... Read More
Washington, DC: United States Government Accountability Office; November 30, 2021. Publication GAO-22-105142.
Patient complaints have the potential to be used for care improvement as they surface problems in health facilities. This report examined complaint... Read More
Care home settings, such as nursing homes or residential care homes, present unique challenges to patient safety. This systematic review identified several... Read More
Centers for Medicare and Medicaid Services.
The Centers for Medicare & Medicaid Services (CMS) support transparency through the provision of publicly available information on the quality of health care service in the United States. This portal enables access to comparative... Read More
Medical errors (all errors in medicine), harmful errors (medical errors that specifically lead to patient harm), and adverse events (harms due... Read More
Patient falls are an ongoing patient safety concern, yet mitigating falls among inpatients remains challenging.... Read More
Medical errors (all errors in medicine), harmful errors (medical errors that specifically lead to patient harm), and adverse events (harms due to medical care) are leading causes of death and harm in patients in the hospital setting.1,2 Communication failures are a common root cause of sentinel events, which are the most serious harmful errors.3 Minimal research has investigated whether efforts to reduce communication failures across healthcare providers, patients, and families could improve patient safety.
This piece discusses how family presence and participation in healthcare at all levels can improve patient safety as well as how the COVID-19 pandemic affected partnership with patients and families, ultimately highlighting the critical importance of family presence and participation.

Beverley H. Johnson is the president and CEO of the Institute for Patient- and Family-Centered Care (IPFCC). We spoke to her about her experience in patient and family engagement and improving patient safety, including how to continue to partner with families during pandemics and through technology.
Centers for Medicare and Medicaid Services.
Jefs L, Kuluski K, MacLaurin A, et al. Ottawa, Ontario, Canada: Healthcare Excellence Canada; 2022.
Washington, DC: United States Government Accountability Office; November 30, 2021. Publication GAO-22-105142.
de Bienassis K, Llena-Nozal A, Klazinga N for the Organisation for Economic Co-operation and Development. Paris, France: OECD Publishing; 2020. OECD Health Working Papers, No. 121.
