%0 Journal Article %B BMJ %D 2011 %G eng %P d6788 %R 10.1136/bmj.d6788 %T Receptionist input to quality and safety in repeat prescribing in UK general practice: ethnographic case study. %V 343 %1 https://www.ncbi.nlm.nih.gov/pubmed/22053317 %8 11/2011