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Newspaper/Magazine Article
Becoming a high-reliability organization through shared learning of safety events
January 22, 2020
Klenklen J. Patient Saf Qual HCare. December 19, 2019.
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High reliability organizations consistently examine what goes wrong and remain aware that failure can happen at any time. This article discusses a learning model built upon event definition, rapid contributing factor identification, system-focused communication, and standardized learning to facilitate organizational learning from sentinel events.
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