Communicating with Patients about Diagnostic Errors in Breast Cancer Care: Providers' Attitudes, Experiences, and Advice
Approach to Improving SafetySafety TargetResource TypeTarget AudienceError TypesOrigin/Sponsor
This study held focus groups with breast cancer providers to better understand attitudes and experiences regarding communicating with patients about diagnostic errors. Researchers presented three hypothetical vignettes for discussion. Participants identified challenges related specifically to breast cancer as well as challenges stemming from team-based care. To improve communication about these errors, participants recommended educating patients, being honest and empathetic, and focus on the positive and the patient’s future.