The COVID-19 pandemic: resilient organisational response to a low-chance, high-impact event.
Lloyd-Smith M. The COVID-19 pandemic: resilient organisational response to a low-chance, high-impact event. BMJ Leader. Epub 2020 May 18. doi: 10.1136/leader-2020-000245.
This commentary discusses the role of improvisation in a clinical setting in the context of COVID-19, and how increased autonomy, maintaining structure and creating shared understanding enable organizational capacity for improvisation and resiliency.
Lloyd-Smith M. The COVID-19 pandemic: resilient organisational response to a low-chance, high-impact event. BMJ Leader. Epub 2020 May 18. doi: 10.1136/leader-2020-000245.