Electronic health record challenges, workarounds, and solutions observed in practices integrating behavioral health and primary care.

Maribel Cifuentes; Melinda Davis; Doug Fernald; Rose Gunn; Perry Dickinson; Deborah J. Cohen

Study

Electronic health record challenges, workarounds, and solutions observed in practices integrating behavioral health and primary care.

October 21, 2015

Cifuentes M, Davis M, Fernald D, et al. J Am Board Fam Med. 2015;28(suppl 1):S63-S72.

View more articles from the same authors.

This observational study of 11 community practices that had integrated behavioral health and primary care describes the challenges related to electronic health records that do not specifically support integrated care delivery functions. There were issues with documentation, tracking, communication, and coordination of care, requiring practices to develop workarounds such as double data entry, scanning and uploading documents, or using separate tracking systems.

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