Journal Article
Commentary

How to "DEAL" with disruptive physician behavior.

Junga Z, Tritsch A, Singla M. Gastroenterology. 2019;157.

In this commentary, the authors provide an overview of the archetypes of disruptive behavior and approaches to handle difficult encounters us a mnemonic device (DEAL; determine the stakes, explain your intent, assess the consequences, and leverage the future.