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PSNet: Patient Safety Network
Journal Article

Managing unnecessary variability in patient demand to reduce nursing stress and improve patient safety.

Litvak E, Buerhaus PI, Davidoff F, et al. Joint Commission journal on quality and patient safety. 2005;31:330-8.

The authors examine the variability of patient demand and its relationship to nurse staffing. They suggest reducing potentially controllable variation to minimize stress on nursing staff and improve patient safety.