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A patient reported approach to identify medical errors and improve patient safety in the emergency department.
November 23, 2016
Glickman SW, Mehrotra A, Shea CM, et al. J Patient Saf. 2020;16(3):211-215.
Patients' perceptions of care may provide valuable insights for improving safety. Researchers surveyed patients seen in an academic emergency department over a one-year period. They found that patients were able to accurately identify adverse events and near misses, only a small fraction of which were also submitted to an existing incident reporting system.
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