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PSNet: Patient Safety Network

Technical Expert/Advisory Panel

Nicole Brandt, Pharm.D., MBA, BCPP, CGP, FASCP

Dr. Nicole Brandt HeadshotDr. Brandt is a professor in the Department of Pharmacy Practice and Science and executive director of the Peter Lamy Center on Drug Therapy and Aging. Since joining the University of Maryland School of Pharmacy, she has expanded geriatric training opportunities available, including the geriatrics/palliative care pathway, ASHP-accredited geriatrics residency, and two-year post-PharmD fellowship. She has worked on various interdisciplinary teams across numerous practice settings and is currently leading initiatives to integrate sustainable pharmacist-directed services to help older adults with multiple co-morbidities at the MedStar Center for Successful Aging. Dr. Brandt has been active in promoting optimal care for older adults and has affected this through her educational, clinical, as well as health care policy work. She has directed projects with multiple stakeholders focusing on Medicare Part D Medication Therapy Management programs, high risk medications, and medication stewardship. Her public policy advocacy occurs on both a state and national level. She is one of the authors of the 2012, 2015 and 2018-2019 American Geriatrics Society Beer’s Criteria and the past president and board chairman of American Society of Consultant Pharmacists.

Jane Brock, MD, MSPH

Jane BrockJane Brock is a medical director at Telligen and served as the clinical director of the Quality Innovation Network-Quality Improvement Organization’s National Coordinating Center in the 11th Statement of Work (SOW).  She currently serves as a clinical advisor to the Data Validation contractor for the Network of Quality Improvement and Innovation Contractors (NQIIC), a new consolidated national improvement vehicle for the Centers for Medicare and Medicaid Services’ 12th SOW.  QIN-QIOs and NQIICs seek to improve the effectiveness, efficiency, economy, and quality of services delivered to Medicare beneficiaries. She is working to adapt and apply implementation research methods to the ocean of data collected through these large-scale improvement programs, as a standardizable technique for distilling actionable knowledge from a set of widely variable community experiences. 
Dr. Brock spent 18 years as an urgent care physician, and the past 20 years providing clinical and quality improvement expertise to a variety of CMS-funded projects. She is also served as a co-Principle Investigator for Project ACHIEVE, a Patient-Centered Outcomes Research Institute (PCORI) project to rigorously evaluate the effectiveness of transitional care strategies. 

Caprice C. Greenberg MD MPH

Dr. Greenberg is a tenured Professor of Surgery and the Morgridge Distinguished Chair in Health Services Research at the University of Wisconsin. She is a surgical oncologist specializing in breast cancer and a health services researcher focused on improving patient safety and quality of care. She completed a general surgery residency at Brigham and Women’s Hospital and Masters of Public Health at the Harvard School of Public Health in Boston, as well as a surgical oncology fellowship at the Partners-Dana Farber Cancer Center. Following her clinical and research fellowship training, she joined the faculty at Harvard Medical School, Brigham and Women’s Hospital, and Dana-Farber Cancer Institute in 2007. While there, she served as the Associate Director and then Director of the Center for Surgery and Public Health at Brigham and Women’s Hospital. She was recruited to the University of Wisconsin-Madison in 2011 to serve as Director for the Wisconsin Surgical Outcomes Research Program, where she has also served as the Vice Chair of Research. She is currently the Director of the Surgical Collaborative of Wisconsin. Dr. Greenberg has served as Recorder and President of the Association for Academic Surgery and President of the Surgical Outcomes Club, which she helped to found. 

Steven Handler, MD, PhD, CMD

Dr. Handler is an Associate Professor with a primary appointment in the Division of Geriatric Medicine where he is the Director for Geriatric Telemedicine Programs. Steven also serves as the Co-Director and Medical Director for Telemedicine and Health Information for the RAVEN (Reduce AVoidable hospitalization using Evidence-based interventions for Nursing facilities in Western Pennsylvania) CMS Innovation Award. The main goal of this innovation award, which is in 35 partner nursing homes, is to reduce potentially avoidable hospitalizations by using multiple components including telemedicine.

Steven completed his medical school training at Rutgers New Jersey Medical School, residency at Tufts University and Fellowship in Geriatric Medicine at the University of Pittsburgh. He is a practicing geriatrician with direct patient care responsibilities in the nursing home and hospital settings. His primary research area focuses on medication and patient safety primarily in the nursing home setting. For the past decade, Steven’s research has been at the intersection of biomedical informatics and geriatrics utilizing an active medication monitoring system to detect and manage adverse drug events among older nursing home residents. More recently, he has focused on the application of telemedicine in the long-term and post-acute care settings. He has published over 95 peer-reviewed articles in various geriatrics, nursing, informatics, health services, and patient safety journals.

Amy Helwig, MD, MS, FAAFP

Amy HelwigDr. Helwig is Chief Quality Officer and Vice President, Quality Improvement and Performance for the UPMC Insurance Services Division touching 3.4 million lives across Medicare, Medicaid, commercial, and long-term support services lines of business. In this role, Dr. Helwig leads the development and implementation of quality measures programs for all value and alternative payment models and outcome-based centers of excellence. Additionally, she provides the vision and strategy for integration of patient reported quality of life, functional status measures and shared decision-making tools into health plan programs/initiatives.

 Previously, Dr. Helwig was at the Department of Health and Human Services (HHS) where she served as the Deputy Director of the Center for Quality Improvement and Patient Safety (CQUIPS) within the Agency for Healthcare Research and Quality (AHRQ). In this role, she led the development of common formats for national patient safety event reporting, AHRQ’s Patient Safety Organization program, and prototyping diagnostic safety measures. Dr. Helwig was on the team that developed the national scorecard of patient safety measures for the Centers for Medicaid and Medicare (CMS) Partnership for Patients.

Dr. Helwig was also the Director, HIT Safety and Clinical Informatics and Acting Chief Medical Officer at the U.S. Office of the National Coordinator for Health Information Technology within the Office of the Secretary of HHS. There she guided national quality improvement and population health programs and promoted development of new policies for health IT safety and usability. 

Prior to her roles at HHS, Dr. Helwig worked at Quad/Med, an industry innovator in employer owned comprehensive primary care. There she led Quad/Med’s group of 50 physicians covering 5 sites, helped the medical system roll out its electronic health record and manage data analytics for quality measures and population health. Additionally, she maintained a clinical practice in family medicine. 

Throughout her career, Dr. Helwig has been nationally recognized for developing innovative programs in quality, safety and Health IT to drive value and improve patient outcomes.

Dr. Helwig is board-certified in both clinical informatics and family medicine and a graduate of the Medical College of Wisconsin.

Carol Keohane, MS, RN

Carol KeohaneCarol Keohane is currently Vice President for Quality, Safety and Experience at Kaiser Permanente.  In this role, she is responsible for coordinating performance improvement system design, building capability and partnering with functions across Kaiser Permanente linking strategy to execution to optimize outcomes in the areas of quality, safety and service nationally.  

Prior to joining Kaiser Permanente, Ms. Keohane served for eight years as the Assistant Vice President of Patient Safety for the Controlled Risk Insurance Company/Risk Management Foundation of the Harvard Medical Institutions (CRICO/RMF).  In this position, Ms. Keohane was responsible for CRICO’s patient safety operations and programmatic initiatives aimed at mitigating risk and vulnerabilities within member organizations.  

 Ms. Keohane also served for ten years as Program Director for the Center for Patient Safety Research and Practice at Brigham and Women’s Hospital, where she had oversight of a large patient safety research portfolio and was responsible for directing all research efforts conducted through the Center. In addition to extensive experience in patient safety and health services research, Ms. Keohane has broad clinical experience in high- risk obstetrics and neonatology. 
Ms. Keohane received her Bachelor of Science in Nursing from St. Anselm College in Manchester, New Hampshire and a Master of Science in Health Informatics and Management from the University of Massachusetts. She currently serves as a Committee Member for the following organizations: American College of Obstetricians and Gynecologists (ACOG) Committee on Patient Safety and Quality Improvement, and Institute for Healthcare Improvement Workforce Safety Subcommittee. She also served as a member of the Massachusetts Healthcare Safety & Quality Consortium and Advisory Board for the Perinatal-Neonatal Quality Improvement Network of Massachusetts. 
Ms. Keohane has published extensively on various patient safety issues including the evaluation of various health information technologies and their impact on patient care and clinician workflow. Ms. Keohane has participated as a reviewer for the Journal of the American Medical Association, Critical Care Medicine, and the International Journal for Quality in Health Care.  In 2012, she was invited to serve on the editorial board for the Journal of Patient Safety. 

Steven Meisel, Pharm.D., CPPS

Dr. Meisel is the System Director of Medication Safety for M Health Fairview, an integrated health system based in Minneapolis, Minnesota.  In this role he is responsible for all aspects of medication safety improvement, as well as related measurement, reporting, educational and cultural initiatives.  Dr. Meisel has served as faculty for the Institute for Healthcare Improvement safety since 1997.

Dr. Meisel received his Doctor of Pharmacy degree in 1979 and his BS in Pharmacy in 1977 from the Philadelphia College of Pharmacy and Science.  Prior to his affiliation with Fairview, he was Clinical Pharmacy Coordinator at St. Joseph's Hospital in St. Paul and Chief of Pharmacy, Keams Canyon Indian Hospital in Arizona.

Dr. Meisel is a member of the American Society of Health-System Pharmacists, the Minnesota Society of Health-System Pharmacists, the American Society of Professionals in Patient Safety and the Rho Chi Society. In 2000 he was named one of the state’s top 100 most influential health care leaders by Minnesota Physician.  Dr. Meisel was the winner of the 2000 Innovative Solutions Award by the National Patient Safety Foundation, the 2002 Best Practices Award from the American Society of Health-System Pharmacists, and the 2002 Cheers Award from the Institute for Safe Medication Practices.  In 2003, the Minnesota Society of Health-System Pharmacists named him the Pharmacist of the Year.  He was a finalist Excellence in Medication Use Safety Award from the American Society of Health-System Pharmacists in 2004 and again in 2014.  In 2005 he was the winner of the University Health-System Consortium (UHC) Excellence in Quality and Safety Award.  In 2018, Meisel was the winner of the Sylvia Moss Brown Award for Excellence issued by the American Excess Insurance Exchange (AEIX).

In 2012, Dr. Meisel became one of the first Certified Professionals in Patient Safety under the auspices of the National Patient Safety Foundation. Meisel has authored or co-authored 36 publications. 

Barbara Pelletreau, RN, MPH

Barbara Pelletreau is Senior Vice President of Patient Safety at Dignity Health. Additional bio information forthcoming.

Leilani Schweitzer

Leilani SchweitzerLeilani Schweitzer is the PEARL Patient Liaison for Stanford Health Care. In 2005, her son Gabriel died after a series of medical errors at Stanford Children’s Hospital. Since 2011, she has worked on Stanford’s efforts to be transparent and learn after unexpected medical outcomes. She uses her own experience to navigate between the often insular, legal and administrative sides of medical error; and the intricate, emotional side of the patient and family experience. Her work with patients, families, care providers and attorneys has given her a unique view of the importance and complex realities of disclosure and transparency. Leilani’s work has been discussed in the New York Times, Wall Street Journal and on She has been featured on the Ted Radio Hour and RadioLab podcasts. Leilani’s TedX talk about the need for transparency and compassion in healthcare has been viewed more than 130,000 times.

Amy Vogelsmeier, PhD, RN

Amy VogelsmeierDr. Vogelsmeier is an Associate Professor at the Sinclair School of Nursing, University of Missouri and a fellow in the American Academy of Nursing. Dr. Vogelsmeier received her PhD in leadership and health-systems in 2008 and her master’s degree in adult and gerontological nursing in 1997, both from the University of Missouri. Her undergraduate nursing degree was obtained in 1989 from the University of Central Missouri. She has 30 years of practice in both acute and long-term care with extensive experience in leadership, quality improvement, and patient safety. Dr. Vogelsmeier’s area of research is focused on patient safety with an emphasis on reducing adverse events such as rehospitalizations and emergency department visits among nursing home residents and improving medication safety in nursing homes. She has research expertise in nursing home work processes including technology implementation and implementation of advanced practice registered nurse care coordination. 

Donna Woods, PhD

Dr. Woods is an Associate Professor of Pediatrics at Northwestern University. Additional bio information forthcoming.

Yan Xiao, PhD

Dr. Xiao is a human factors engineer and patient safety expert. He teaches human factors in health care based on a wide range of safety improvement operations experience in medical devices, electronic health record, root cause analysis, facility design, team communication, nursing work environment, and reduction of hospital acquired conditions. He directed human factors and patient safety science programs at a non-profit healthcare system, and has been conducting research related to healthcare human factors. His research informed key aspects of patient safety, such as usability and design of health information technology, team performance, leadership, clinical alarms, and improvement methodologies. He is the principal investigator of an Agency for Healthcare Research and Quality funded patient safety learning lab to improve medication safety in community and ambulatory settings. He is funded by National Science Foundation to develop sensor-based pain assessment and user interfaces to health information. He is on editorial boards for the journal of Human Factors and Journal of Cognitive Engineering and Decision Making, and is a member of F1000 Medicine Faculty.