Acute clinical deterioration and consumer escalation: the understanding and perceptions of hospital staff.
Patient and family engagement is essential for safe healthcare. This single-site study found that while most clinicians perceived that patients and families are able to recognize clinical deterioration, clinicians expressed less favorable perceptions towards escalation processes when patients or families have concerns about clinical deterioration.
Thiele L, Flabouris A, Thompson C. PLoS ONE. 2022;17(6):e0269921.