Journal Article
Review

Advancing patient safety through the clinical application of a framework focused on communication.

Manojlovich M, Hofer TP, Krein SL. Journal of patient safety. 2018.

Communication problems persistently contribute to medical error. This review focuses on the exchange of information between care team members. The authors describe an eight-element framework that targets trust, hierarchy, and technology as an approach to communication improvement that embraces the interpersonal nature of safe health care delivery.