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Anatomy of a cyberattack: part 4: quality assurance and error reduction, billing and compliance, transition to uptime.

April 27, 2022

Frisch NK, Gibson PC, Stowman AM, et al. Am J Emerg Med. 2022;158(1):18-26.

View more articles from the same authors.

Electronic health records (EHR) can improve patient care and safety but are not without potential risks. A cyberattack led to a 25-day shutdown of a hospital’s EHR that necessitated a rapid shift to manual processes. This article outlines the laboratory service’s processes during the shutdown, including patient safety and error reduction, billing, and maintaining compliance with regulatory policies.

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Hospital Medicine

Pathology and Laboratory Medicine

Discontinuities, Gaps, and Hand-Off Problems

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