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ASK ME!-Routine measurement of patient experience with patient safety in ambulatory care: a mixed-mode survey

Stahl K, Groene O. ASK ME!-routine measurement of patient experience with patient safety in ambulatory care: a mixed-mode survey. PLoS ONE. 2021;16(12):e0259252. doi: 10.1371/journal.pone.0259252

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December 22, 2021
Stahl K, Groene O. PLoS ONE. 2021;16(12):e0259252.

Patient safety in ambulatory care is an emerging focus of measurement and improvement efforts. This cross-sectional study including patients from 22 ambulatory care practices in Germany found that nearly 3% of respondents had experienced a patient safety event during the last 12 months. The authors discuss how different approaches to voluntary reporting can influence measurement of patient experience.

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Stahl K, Groene O. ASK ME!-routine measurement of patient experience with patient safety in ambulatory care: a mixed-mode survey. PLoS ONE. 2021;16(12):e0259252. doi: 10.1371/journal.pone.0259252