The aspects of healthcare quality that are important to health professionals and patients: a qualitative study.

Annegret F. Hannawa; Albert W. Wu; Anastasia Kolyada; Anastasia Potemkina; Liam J. Donaldson

Study

The aspects of healthcare quality that are important to health professionals and patients: a qualitative study.

December 15, 2021

Hannawa AF, Wu AW, Kolyada A, et al. Patient Educ Couns. 2022;105(6):1561-1570.

View more articles from the same authors.

In this qualitative study, researchers explore physician, nurse, and patient perspectives about what features constitute “good” and “poor” care episodes. Participants highlighted the importance of quickly identifying and responding to errors and failures as one key component of good quality care.

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