Assessing patients 2019 experiences with medical injury reconciliation processes: item generation for a novel survey questionnaire.
Schulz-Moore JS, Bismark M, Jenkinson C, et al. Assessing patients 2019 experiences with medical injury reconciliation processes: item generation for a novel survey questionnaire. Jt Comm J Qual Patient Saf. 2021;47(6):376-384. doi:10.1016/j.jcjq.2021.03.004.
Error disclosure is critical to improving communication and patient safety. This article describes the development and pilot testing of the Medical Injury Reconciliation Experiences Survey (MIRES). The final 40-item survey addresses patient and/or family perceptions of communications with healthcare providers after the injury, perceptions of remedial gestures, overall satisfaction with the reconciliation process, the nature and impacts of the injury, and patient characteristics.