The association between patient-reported incidents in hospitals and estimated rates of patient harm.
Bjertnaes O, Deilkås ET, Skudal KE, et al. The association between patient-reported incidents in hospitals and estimated rates of patient harm. Int J Qual Health Care. 2015;27(1):26-30. doi:10.1093/intqhc/mzu087.
In this observational study, reports of poor patient experience was correlated with higher incidence of patient harm determined from medical record review. These findings are consistent with a recent systematic review which found that patient experience was associated with a variety of patient safety and quality outcomes.