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PSNet: Patient Safety Network
Journal Article
Study

Association of work environment with missed and rushed care: tasks among care aides in nursing homes.

Song Y, Hoben M, Norton PG, et al. JAMA Network Open. 2020;3.

The authors surveyed over 4,000 care aids from 93 urban nursing homes in Western Canada to assess the association of work environment with missed and rushed essential care tasks. During their most recent shift, over half of care aids (57.4%) reported missing at least one essential care task and two-thirds (65.4%) reported rushing at least one essential care task. Work environments with better work culture and more effective leadership were associated with fewer missed or rushed care tasks.