Breaking the rules: understanding non-compliance with policies and guidelines.
Carthey J, Walker S, Deelchand V, et al. Breaking the rules: understanding non-compliance with policies and guidelines. BMJ. 2011;343:d5283. doi:10.1136/bmj.d5283.
Examining reasons for non-compliance with policy and guidelines in health care, this commentary recommends applying a human factors approach to address this issue.