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Commentary

Bridging the feedback gap: a sociotechnical approach to informing clinicians of patients' subsequent clinical course and outcomes.

Cifra CL, Sittig DF, Singh H. Bridging the feedback gap: a sociotechnical approach to informing clinicians of patients’ subsequent clinical course and outcomes. BMJ Qual Saf. 2021;30(7):591-597. doi:10.1136/bmjqs-2020-012464.

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June 30, 2021
Cifra CL, Sittig DF, Singh H. BMJ Qual Saf. 2021;30(7):591-597.
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Accurate and timely feedback about patient outcomes can inform and improve future clinical decision-making; however, many barriers exist that prevent effective feedback. This article suggests a sociotechnical approach using information technology (IT) to provide clinician feedback. Feedback sent using the electronic health record can be provided asynchronously, by any member of the care team, and in a structured format to ensure relevance and usefulness.

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Cifra CL, Sittig DF, Singh H. Bridging the feedback gap: a sociotechnical approach to informing clinicians of patients’ subsequent clinical course and outcomes. BMJ Qual Saf. 2021;30(7):591-597. doi:10.1136/bmjqs-2020-012464.

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