Building patient trust in hospitals: a combination of hospital-related factors and health care clinician behaviors.

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Building patient trust in hospitals: a combination of hospital-related factors and health care clinician behaviors.

October 27, 2021

Greene J, Samuel-Jakubos H. Jt Comm J Qual Patient Saf. 2021;47(12):768-774.

This qualitative study examined patients’ perspectives on trust in hospitals and health care systems. Patients identified three factors that impact their trust in hospitals: competence, caring, and communication.

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Enhancing Support for Patients’ Social Needs to Reduce Hospital Readmissions and Improve Health Outcomes

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