Burden of difficult encounters in primary care: data from the Minimizing Error, Maximizing Outcomes Study.
An PG, Rabatin JS, Manwell LB, et al. Burden of difficult encounters in primary care: data from the minimizing error, maximizing outcomes study. Arch Intern Med. 2009;169(4):410-4. doi:10.1001/archinternmed.2008.549.
This study found that managing difficult patient encounters is an important area to address for physicians because of associated burnout and dissatisfaction. These findings were captured from a nested analysis of data from a previously published study.