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Care coordination strategies and barriers during medication safety incidents: a qualitative, cognitive task analysis.

Russ-Jara AL, Luckhurst CL, Dismore RA, et al. Care coordination strategies and barriers during medication safety incidents: a qualitative, cognitive task analysis. J Gen Intern Med. Epub 2021 Jan 23. doi: 10.1007/s11606-020-06386-w.

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March 10, 2021
Russ-Jara AL, Luckhurst CL, Dismore RA, et al. J Gen Intern Med. 2021;36(8):2212-2220.

Resolving medication errors often requires coordination between different care providers. This qualitative study examined medication safety incidents at one VA hospital and found that health care providers rely on cognitive decentering, collaborative decision-making, back-up behaviors, and contingency planning to coordinate care during medication safety incidents. The primary barriers to care coordination identified were role ambiguity, breakdowns in care, and electronic health record-related challenges.

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Russ-Jara AL, Luckhurst CL, Dismore RA, et al. Care coordination strategies and barriers during medication safety incidents: a qualitative, cognitive task analysis. J Gen Intern Med. Epub 2021 Jan 23. doi: 10.1007/s11606-020-06386-w.