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PSNet: Patient Safety Network
Journal Article

Care at the point of impact: insights into the second-victim experience.

Scott SD, McCoig MM. Journal of healthcare risk management : the journal of the American Society for Healthcare Risk Management. 2016;35:6-13.

Health care workers who experience emotional consequences after being involved in a medical error are known as second victims. This commentary reviews the stages of recovery that such health care workers experience, determined by a hospital-based program to provide immediate support for second victims. A PSNet perspective offers insights from one of the authors about this program.