Care at the point of impact: insights into the second-victim experience.

Susan D Scott; Myra M McCoig

Commentary

Care at the point of impact: insights into the second-victim experience.

May 18, 2016

Scott SD, McCoig MM. J Healthc Risk Manag. 2016;35(4):6-13.

View more articles from the same authors.

Health care workers who experience emotional consequences after being involved in a medical error are known as second victims. This commentary reviews the stages of recovery that such health care workers experience, determined by a hospital-based program to provide immediate support for second victims. A PSNet perspective offers insights from one of the authors about this program.

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