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Commentary

Care at the point of impact: insights into the second-victim experience.

Scott SD, McCoig MM. Care at the point of impact: Insights into the second-victim experience. J Healthc Risk Manag. 2016;35(4):6-13. doi:10.1002/jhrm.21218.

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May 18, 2016
Scott SD, McCoig MM. J Healthc Risk Manag. 2016;35(4):6-13.

Health care workers who experience emotional consequences after being involved in a medical error are known as second victims. This commentary reviews the stages of recovery that such health care workers experience, determined by a hospital-based program to provide immediate support for second victims. A PSNet perspective offers insights from one of the authors about this program.