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PSNet: Patient Safety Network
Journal Article
Review

Challenging hierarchy in healthcare teams--ways to flatten gradients to improve teamwork and patient care.

Green B, Oeppen RS, Smith DW, et al. The British journal of oral & maxillofacial surgery. 2017;55:449-453.

Navigating hierarchy in health care is challenging at both team and organizational levels. This review discusses the necessity of managing hierarchy in high-risk environments and reviews tactics to improve nontechnical skills to help clinicians address authority gradients during care activities.