Changes in end-user satisfaction with computerized provider order entry over time among nurses and providers in intensive care units.

Peter Hoonakker; Pascale Carayon; Roger L. Brown; Randi Cartmill; Tosha B. Wetterneck; James M. Walker

Study

Changes in end-user satisfaction with computerized provider order entry over time among nurses and providers in intensive care units.

November 28, 2012

Hoonakker P, Carayon P, Brown RL, et al. J Am Med Inform Assoc. 2013;20(2):252-9.

View more articles from the same authors.

This study used serial surveys over a 1-year period to assess changes in physician and nurse satisfaction with a new computerized provider order entry system. Though nurses expressed considerable dissatisfaction initially, their satisfaction improved over time, whereas physicians were only moderately satisfied with the system both initially and after gaining more experience.

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