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Commentary
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Changing how we think about healthcare improvement.
June 13, 2018
Braithwaite J. BMJ. 2018;361:k2014.
In learning organizations, leadership behavior creates a supportive learning environment where concrete processes are in place to facilitate learning and encourage creativity among employees. Published in a series of quality improvement articles, this commentary suggests that a commitment to systems thinking and innovation is needed to achieve progress. Elements of a changed approach include a reduced focus on rules and policies and an enhanced effort to consider system interactions.
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