Journal Article
Commentary

Changing how we think about healthcare improvement.

Braithwaite J. BMJ (Clinical research ed.). 2018;361:k2014.

In learning organizations, leadership behavior creates a supportive learning environment where concrete processes are in place to facilitate learning and encourage creativity among employees. Published in a series of quality improvement articles, this commentary suggests that a commitment to systems thinking and innovation is needed to achieve progress. Elements of a changed approach include a reduced focus on rules and policies and an enhanced effort to consider system interactions.