In chronic condition: experiences of patients with complex health care needs, in eight countries, 2008.
This survey shares patient experiences from eight health care systems and highlights differences in attributes such as access, safety, and care efficiency. The Commonwealth Fund also supported a similar past report that used patient experiences to discuss moving toward higher-performing health systems.
Schoen C, Osborn R, How SKH, Doty MM, Peugh J. Health Aff (Millwood). 2009;28:w1-16.