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PSNet: Patient Safety Network
Journal Article
Review

Closing the loop on test results to reduce communication failures: a rapid review of evidence, practice and patient perspectives.

Wright B, Lennox A, Graber ML, et al. BMC Health Serv Res. 2020;20(1):897.

Incomplete or delayed test result communication can contribute to diagnostic errors, delayed treatments and patient harm. The authors synthesized systematic and narrative reviews from multiple perspectives discussing diagnostic test result communication failures. The review identified several avenues for improving closed-loop communication through the use of technology, audit and feedback, and use of point-of-care or bedside testing.