A combined assessment tool of teamwork, communication, and workload in hospital procedural units.
Weaver BW, Murphy DJ. A combined assessment tool of teamwork, communication, and workload in hospital procedural units. Jt Comm J Qual Patient Saf. 2024;50(3):219-227. doi:10.1016/j.jcjq.2023.10.014.
Effective teamwork and communication are cornerstone to the delivery of safe patient care. This article describes the development of a mixed methods toolkit (including a behavior observation tool, semi-structured interview guide, and surveys) to assess and improve teamwork and communication issues. Researchers applied the toolkit in 14 units across three hospitals with positive feedback from unit leadership.