A 'Communication and Patient Safety' training programme for all healthcare staff: can it make a difference?

Peter Lee; Kellie Allen; Michael Daly

Study

A 'Communication and Patient Safety' training programme for all healthcare staff: can it make a difference?

January 30, 2005

Lee P, Allen K, Daly M. BMJ Qual Saf. 2011;21(1).

View more articles from the same authors.

A teamwork training program that focused on communication and included both clinical and non-clinical staff resulted in improvement in measures of communication via safety culture surveys at a group of Australian hospitals. Similar findings were also reported previously in an American study.

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